Your first port of call for help will often be Thomas Felton, the Kiwikrane Franchisee Manager.

Please feel very free to call or email Thomas with any franchisee-related issue. (He doesn’t bite and is a pleasant person — even if I have to say so myself 🙂 )

Email: thomas@kiwikrane.co.nz

DDL: 09 972 1071 (8:30 am – 5:00 pm)

Mobile: 0274 987 487

All things going well Thomas aims to visit every franchisee every two years.  When this happens, he will come around with you visiting your machines, conducting random audits of machines, Test and Tagging and meter readings.  As well as this, try to offer practical advice on the machines, siting, stock, etc.  We can even help support with cold calls to business locations.

The Kiwikrane Technical Line is 09 972 1230. This number goes to both Thomas and Paul and during holiday periods is covered by the person on duty.  Please feel free to call this for all technical issues.

All the Support Office Staff contact details are listed here.