As at April 2026, Kiwikrane operates 76 machines in Woolworths stores nationwide.

Woolworths is a designated national customer, with all invoicing managed by the Support Office on behalf of franchisees.

Please note that we do not have a formal contract with Woolworths. Our machines are placed in stores on a goodwill basis, meaning the actions and standards of individual franchisees can have a national impact on the relationship.

Woolworths has advised that a “sinking lid” approach is being applied to crane machines. As stores are refurbished, foyer areas are being redesigned and, in most cases, machines will be permanently removed.

Previously, decisions regarding machine placement were made at Head Office level. This responsibility has now been delegated to Area Managers, and the Support Office no longer has the ability to appeal removal requests. Any request from Woolworths to remove a machine must therefore be actioned promptly by the franchisee.

Please ensure the Support Office is informed immediately if you receive a request to remove a machine from a Woolworths store.

Monthly Reporting Requirement

All franchisees with machines in Woolworths locations must complete the Woolworths Google Spreadsheet by the 10th of each month at the latest.

(Click Here To Access The Woolworths Google Speadsheet) 

This information is required for the Support Office to process commission payments to Woolworths.

If the spreadsheet is not completed on time, the Support Office will complete it on your behalf, and a $50 + GST administration fee will be charged to cover the time involved.

Timely submission is essential. We are unable to delay reporting while waiting for late submissions.