It is essential that you pay prizes out fairly to keep players coming back and protect our brand name. Winding payouts back is a false economy as you will eventually lose players. It's better to have a higher turnover, higher payout and more profit - as everyone is happy. We require you to pay out on average 30% in prizes. This is the industry standard and our expectation. Payouts regularly under 30% are a breach of the franchise agreement. You achieve this with your frequency settingst

How do you determine what the frequency should be? Go here