Machine Maintenance and Cleaning

Poorly maintained machines yield poor returns.

A machine that is dirty or poorly presented reflects on the operator. Kiwikrane machines should always be clean, both inside and out. Owning older machines is no excuse for letting them appear worn or neglected.

Cleaning Schedule

• Weekly tasks: Clean the glass and outside surfaces.

• Regular maintenance: Wipe down inside surfaces and the top of the machine according to a programmed schedule.

A good practice is to select one machine per week for a deep clean:

• Empty out all stock

• Clean the prize area thoroughly

• Check for any maintenance issues

This approach ensures your entire fleet receives regular attention without overwhelming your schedule.

Common Mistakes

• Reusing the same cleaning cloth repeatedly.

  • Old or dirty cloths leave streaks or marks, making the machine appear worse than before.

Recommendation: Use a supply of washable microfibre cloths.

• Wash weekly and reuse

• Cost-effective and allows you to always use a clean cloth for each machine

Recommended Cleaning Supplies to Carry

• Glass cleaner

• General surface cleaner

• Citrus-based cleaner (for tough residue or graffiti)

• Multiple microfibre cloths

• Scraper (for stickers or stubborn marks)

Regular maintenance not only improves appearance but also enhances player experience and maximises revenue.