Over time claw telephone cables can become stretched. When this happens it runs the risk of getting caught under the a finger of the claw. This stops the claw from descending properly and frustrates players as there is no chance of them winning a priz.

It won’t immediately look like the machine is out of order, and only a trained eye will immediately spot this.

This is just one of the many reasons you should always test the machine when you visit it by playing it. You would quickly spot this issue as the claw descends.

We have had instances where franchisees have left machines like this for weeks without realizing it, and getting very low turnovers as a result.